The energy regulator is investigating four suppliers to find out whether they are complying with conditions relating to telephone and face-to-face sales.

Repair and maintenance firm - Rok – has signed a £40million deal that will see its 24-hour contact centre handle service delivery across the country.

Equipment like phone and smartphones have gone walkabout from the Welsh Government Assembly.

Police call handlers fear that public safety may be at risk if their force decides to move its call handling unit.

Flight Centre is creating 16 call centre jobs after it announced plans to bring its Australian Escape Travel brand to the UK.

A new survey from Experian has revealed that 15 to 24 year-olds are more likely than their parents to respond to direct mail.

Barclays is attempting to reverse the perception that only new customers receive the best deals by launching a mortgage which rewards loyalty.

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