Subscribe - Call Centre Focus

The UK's leading monthly magazine covering all aspects of the call centre industry, CCF offers all the information a busy manager needs to boost performance. Articles give practical advice on how to ensure successful, effective customer contact and regular features include in-depth news analysis, market overviews, roundtable debates and career advice. In short, a one-stop shop for contact centre professionals everywhere.

Click here to see if you qualify for a free subscription.

To purchase a subscription for just £55 (UK only), please click here

Want to keep ahead of the rest? The call centre industry moves fast, so to keep up with all the latest news and views you need a reliable and informative news service. eCCF is brought to you by the same team as the UK’s number one customer contact title, CCF, and comprises a weekly summary of all the news and events you need to know about.

Click here to have eCCF delivered direct to your inbox every Friday.

Who says there are no job prospects in this industry? CCF is inundated every week with adverts for fantastic new call centre management positions and we wouldn’t want you to miss out on the chance of a brilliant new career move. That’s why we've decided to gather the best opportunities and deliver them direct into your inbox every fortnight. Simply sign up below and wait for your next dream role to find you.

Click here to receive your fortnightly CCF Jobs Newsletter