2010 Features List


Print Magazine

  • February: Unified Communications
  • April: Multi-Channel
  • June: Predicative Diallers
  • August: Incentives & Motivation
  • October: Hosted Solutions
  • December: The Annual

 

Digital Magazine

  • January: Virtual Call Centres
  • March: Work Force Optimisation
  • May: Enterprise Mash-Up
  • July: Speech Technology
  • September: Training & Recruitment
  • November: Outsourcing/BPO

 

Please contact Mark Lewis for more information

 

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