European Call Centre and Customer Service Awards 2012
***STOP PRESS*** 2012 programme to be announced!
Following on from the huge success of last year's European Call Centre and Customer Service Awards, the team has re-examined the categories and criteria, as well as the entry process itself, and we are preparing to announce a number of improvements.
The date of the awards ceremony has been set as 2nd October - so put it in your diary now!
Full details on how to enter will be posted on this site soon and the awards will be open for entries on 1st March 2012.
Please click here to view the photos from last year's event
About the Awards
As a result of merging the National Customer Service Awards and the European Call Centre Awards, you no longer have to choose between two award programmes that take place in quick succession.
The awards will be open for entries on 1st March 2012, but you'll be able to see the categories and criteria from the middle of February. Please email Nick Davey if you have any urgent queries.
Call Centre & Customer Management Expo
Call Centre & Customer Management Expo also took place in London this year for the first time, and with the new European Call Centre & Customer Service Awards having taken place on the first night of the show it was an opportunity to bring together the whole of the customer service and customer contact industry in one place, at one time.
When and Where
The European Call Centre & Customer Service Awards is to be held in London on:
Tuesday 2nd October 20112
The awards will take place on the first night of Call Centre & Customer Management Expo.
The Gala Evening
Last year's glittering gala dinner took place on Tuesday 11th October, the first night of the Call Centre & Customer Management Expo.
Guests in the packed ballroom were treated to a barrage of one-liners from comedian Stewart Francis, and a dance routine from Britain’s Got Talent stars Twist and Pulse, before the serious business of recognising the individuals and teams deemed by the judges to have that something special.
Please click here for more information about the gala dinner.
Award Categories
With lots more categories to get involved in and with only five questions to answer (ten fewer than last year!), now really is the perfect time to highlight and reward your team’s achievements and get the recognition you deserve.
If you would like to enquire about entering the awards, please email Nick Davey.
Categories and criteria to be announced shortly!
Book a Table
Make sure you and your team don’t miss out on Europe's biggest and most prestigious awards ceremony for the call and contact centre industry.
With different table packages depending on what suits you best, attending the awards is the perfect way to congratulate your team and show them how much their hard work is appreciated!
Please click here to enquire about attending next year.
