The European Contact Centre and Customer Service Awards (ECCCSA) will return in 2016 through an agreement with the Call Centre Management Association.

Now run in association with the Call Centre Management Association (CCMA), one of the UK’s leading trade associations, the ECCCSA will recognise and reward those companies across Europe going above and beyond to provide great customer experience across all channels. Read the full article here.

Visit the ECCCSA website
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