Call Centre & Customer Management Expo
Dates announced! We are delighted to announce that the doors will be opening for the Call Centre and Customer Management Expo 2012 on Tuesday 2 October and Wednesday 3 October. As you'd expect from the UK's largest and best loved call centre event, this year's show will welcome thousands of visitors looking for the best products, solutions and education the industry has to offer.
Following on from a very successful move last year, the event will once again take place at London's prestigious Olympia Exhibition Centre. The venue is easily accessible by road, rail and tube and has proved popular with visitors to the show.
Interested in exhibiting? Click here to get in touch.
Call Centre Focus Conference
Running alongside the Call Centre & Customer Management Expo, the Call Centre Focus Conference has been completely revamped and promises to be more useful than ever, offering practical advice, as well as more opportunity to network and share ideas with your peers. It's a must-attend for call centre professionals looking to improve performance.
Interested in attending this year? Sign up to the Call Centre Focus newsletter to be kept informed of all the latest announcements and details.
Educational content
In addition to the Call Centre Focus Conference, there will be a programme of complimentary educational content, including solutions theatres, keynotes by industry leaders, and specialist programmes covering specific challenges faced by the call centre community.
Solution providers interested in addressing an audience of call centre professionals should click here.
Over 200 Leading Suppliers
Call Centre & Customer Management Expo brings together the entire industry under one roof at the National Hall in London Olympia. It provides the most comprehensive marketplace of industry players, helping you to save time by visiting all your potential suppliers in just one day.
Click here to view the 2011 exhibitor list.
Call Centre & Customer Service Awards
The "best and brightest" shining stars of customer service were revealed on Tuesday 11 October at a lavish awards ceremony held in the London Hilton.
The event saw the coming together of the European Call Centre Awards and the National Customer Service Awards, in what head of judges Claudia Hathway deemed a successful move "to create one single event that celebrates the best and the brightest the industry has to offer." And the winners were... Read more...
eCommerce Expo London
In 2012 Call Centre and Customer Managment Expo will once again be located next door to eCommerce Expo, the UK's number 1 event dedicated to all aspects of selling online.
In the spirit of end-to-end customer service, we will once again ensure that visitor entry badges will also offer access to this show. With a joint offering of suppliers, seminars and keynotes covering everything from quick delivery, to user friendly websites and platforms; from great customer service to effective acquisition; and from efficient call centres to mobile commerce, attending both shows will ensure your company is equipped to deliver on every level.
| ||||||||||
Platinum Sponsor
Sponsors
Exhibitors
Media Partners
