Staff at a borough council deciding to call in sick will no longer have to call their boss but telephone an ‘absence line’ and speak to a nurse.

A parish council wants to install an emergency medical kit in the village’s red telephone box.

Equipment like phone and smartphones have gone walkabout from the Welsh Government Assembly.

A man sent the same text message almost 500 times in one day to an old school friend he hated.

A woman became so distressed about losing her slippers she called 999. This is one of the frivolous calls Sussex Police had to deal with last year.

Call centre agents are some of the most bored employees in Britain and are being targeted by the Australian government to fill roles like a koala catcher and beer taster.

A motorist who discovered her car was in a different parking spot when she returned from a shopping trip rang her local council to ask if the car park was haunted. The query was just one of a number of bizarre phone calls made by members of the public to Sutton Council in south London...

Customers phoning a Nairobi call centre could have some background noise to deal with – such as screaming hungry babies.

Guernsey’s Telephone Museum could close due to low visitor numbers.

Over a quarter of people rate cold calling as one of the biggest waste of their time, according to research by insurer, Swift Cover. Some 26 per cent of people accused telephone sales people of wasting their time, but the biggest waste of time according to the research – cited by 29 per cent of respondents - was commuting to work.