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THE EUROPEAN CALL CENTRE AWARDS 2010

Now in its 15th year, The European Call Centre Awards (ECCA) has become a firmly established annual event, rewarding individuals and companies that have made a real impact on the industry over the previous 12 months. The awards will be held on Tuesday 21st September 2010 at Hilton Birmingham Metropole Hotel.

Join us for the prestigious ECCA 2010 – the perfect platform to demonstrate your team's achievements and success.

Shortlist just announced. Please click here to view the 2010 finalists.

* Product of the Year (open for entries until 31^st July) – please contact michelle.hacker@ubm.com if you would like to enter.

ABOUT THE AWARDS

ECCA is unique in the fact that it is able to focus on every sector within the call centre and contact centre industry.

This is reflected in the range of categories covering everything from ‘Best use of Technology', ‘Outsourcing Partnership of the Year', and ‘Virtual Centre of the Year' to ‘Best Centre for Customer Service', ‘Agent of the Year' and the ‘Corporate Responsibility Award'. Entries are encouraged from all sectors, and all companies, big or small.

If you want to be part of the awards ceremony that showcases the crème of the call centre industry, join us for a night of celebration on the 21st September 2010.

FIND OUT WHO THE WINNERS & FINALISTS WERE IN 2009

"The team at Coventry were absolutely thrilled to receive the Award for Best Medium to Large Call Centre, especially as we were up against some very strong finalists. Everyone has worked extremely hard to ensure that service and quality has been maintained during a very busy and challenging time in the Industry and this award is fantastic recognition for our staff"

How to be a winner too

"The whole process is so well choreographed from sending in your entries, the anticipation of being shortlisted and the pure drama on the night, waiting with baited breath hoping you have won or been commended in your category. The European Call Centre Awards is probably as close to an Oscar ceremony as we would ever get!’"

More testimonials and sponsorship details

THE EUROPEAN CALL CENTRE AWARDS 2010

ABOUT THE AWARDS

OVERALL AWARD SPONSOR

AWARD SPONSORS

MEDIA PARTNERS

CHARITY PARTNER