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Thread	Started By	Posts	Views	Last Post
Could somebody please tweak my nipples?	Anonymous	1	26	Date: 24/07/2008 09:14
Call centre equipment	claudia	4	244	Date: 23/07/2008 21:34 By: jonathan
Workforce Optimisation: is it worth it?	claudia	5	1853	Date: 18/07/2008 20:02 By: jeffrey
Why are people not looking at new technology?	matthew	3	139	Date: 17/07/2008 16:39 By: gareth
Voice biometrics: the future?	claudia	4	199	Date: 15/07/2008 22:05 By: stephen
Customer service worse than 1997: a storm in a teacup?	nicolette	2	689	Date: 10/07/2008 11:47 By: home
Not so cutting edge	claudia	12	4132	Date: 10/07/2008 11:13 By: home
Do incentives work?	nicolette	1	122	Date: 02/07/2008 14:19 By: nicolette
Memo To The Board – The Customer!	martin	8	3258	Date: 01/07/2008 12:56 By: jane
Flu Jabs and Sickness Absence	home	1	186	Date: 30/06/2008 08:47 By: home
NVQ Funding for Call Centres	kate	2	276	Date: 28/06/2008 14:57 By: gareth
Telephony Systems	Anonymous	2	1135	Date: 26/06/2008 09:16 By: gareth
do you really know how stressful it is	Anonymous	2	699	Date: 25/06/2008 16:26
Is customer satisfaction getting the recognition it deserves?’	gary	1	203	Date: 25/06/2008 16:05 By: gary
Has The Emerging Downturn Changed Customer Service Priorities Yet?	martin	1	291	Date: 05/06/2008 21:45 By: martin
Desktop intelligence	claudia	7	1469	Date: 03/06/2008 22:22 By: tom
Call centres could face stricter regulations	guy	2	528	Date: 03/06/2008 09:18 By: mike
Peter Cochrane's predictions	graeme	3	1950	Date: 03/06/2008 09:15 By: matthew
Internal Call Centre Survey	michael	3	1837	Date: 16/05/2008 08:53 By: pádraig
Unified Communications: the future?	claudia	3	981	Date: 13/05/2008 10:56 By: tony

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