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RE: uk call centre
uk call centre arthur 7/8/09 11:24 PM
RE: uk call centre glen 7/17/09 9:57 AM
uk call centre | 7/8/09 11:24 PM

hi guys i used to run a internet cafe which im now thinking of using as a call centre. Its modernised with 12 seats and 12 pc booths
is this an easy procedure and where would i source the work from any advic and information will be appreciated thanks

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RE: uk call centre | 7/17/09 9:57 AM as a reply to arthur.

Hi Arthur

I wouldn't say that opening a call centre is easy by any means!!!

Having come from a background in IT and now working in the contact centre industry; they are very different animals.

I guess it comes down to your business' vision and your business plan. Then you need systems, processes and people who can fulfil the plan.

Cheers
Glen

GoResponse
w: www.goresponse.co.uk
b: www.goresponse.co.uk/call_centre_blog.php

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