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from £21K +
 A fantastic opportunity has arisen to work with one of the world’s leading banking and financial institutions. This is a Management role working with in the bank's Collections department.
Highly Competitive
 In this newly created role, you’ll lead and develop the Management Information processes & team for our Customer Service Operations to create a Centre of Excellence
from £21K +
 A fantastic opportunity has arisen to work with one of the world’s leading banking and financial institutions. This is a Management role working with in the bank's Finance department.
to £35,000 + competitive benefits
 Our client is a reputable tour operator specialising in flights and package holidays to Europe, and most recently America. It has dynamic plans to triple in size over the next five years and an integral part of the plan involves the appointment of a high achieving Call Centre Manager.
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35 hpw Leeds or Manchester
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£36,849 - £39,471 pa
 We are looking for an experienced call-centre resourcing/planning manager to join our Listening Services department as the Scheduler for our Helplines (Childline and the NSPCC Helpline)
£35,826 - £38,343 pa inc.
 Working in the high performing Customer Care and Quality Team you will have overall responsibility for managing a friendly, supportive but dynamic team (two year fixed-term contract)
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Birmingham, moving to Coventry 2010
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Salary circa £45,000 - £50,000 depending on experience
 Here’s a rare opportunity to shape the Customer Services strategy of one of the UK’s most successful water companies
£28,000
 Assistant Call Centre Manager - Portsmouth – up to £28k plus bonus
My client is looking for an exceptional contact centre professional, with experience encompassing the management and development of Team Managers, accountability for daily productivity and with a proven track record for procedural improvements
£50- 60,000 + benefits (pro rata)
To support site development this organisation has a need for a high quality interim site manager to oversee the performance of the Belfast call centre whilst the existing Head of Call Centre designs and delivers the growth plan for the site
£31,000 pa, 37.5 hpw
 You will lead and develop an outstanding customer services team to support Mencap’s internal and external customers, ensuring that these services are professionally managed to provide a responsive and high quality service
£30,000 basic, bonus
This is an opportunity for established, performance driven individual. Reporting to the Operations Manager within a global financial services organisation who provide a wide range of services and products to their clients world wide.
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Yorkshire, East Yorkshire, Humberside
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£30,000 basic
Leading a small team of resource planners, the ability to manage and inspire these technically focussed individuals to deliver effective resource planning and people management across the contact centre operations will be critical
from £34,530 p.a. + £2254 p.a. London weighting + up to 10% bonus
 A rare opportunity has arisen to join the management team of a highly successful airline service centre. The multi-cultural environment with a diverse European scope of activity calls for a strong people manager able to balance their strong cost focus with a passion for high quality service.
£5000
 We are looking to recruit a well rounded professional with experience in building and maintaining client relationships. You will need to be experienced in financial services particularly the credit card industry.
c£30-38k
 Reporting to the Head of Customer Services, we are looking for a Customer Contact Centre Manager to manage and implement this change in approach
£40 - 45k (OTE 60k) + excellent bens
 If you've got what it takes to make a real difference to this business, you can rely on this organisation to give you all the opportunities you need to enjoy a fantastic management career
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