£44,000 + Benefits This is a key role in driving retention strategy into the business, ensuring the company saves as many customers as possible through save the sale activities.
£70,000 - £80,000 The role includes full responsibility for P&L, strategy, people and client management. If you have a strong background within outsourcing, this could be the ideal role for you.
£55,000 - £60,000 You will have full responsibility for creating and driving a lean and integrated customer contact department which minimises operating costs whilst meeting the customer promises and exploiting opportunities for profitable sales growth.
£40,000 - £45,000 A new venture has launched within the virtual office sector. It will be your responsibility to create procedure, implement process, monitor performance and build successful teams.
Leicester city centre with some travel to Sheffield
Circa £48K + benefits CIMA qualified, you’ll be responsible for nurturing commercial awareness throughout the learndirect service centre, whilst managing its overall profitability.
Circa £49K & benefits Having ideally come from a large, multi-channel contact centre environment, you will be adept at meeting operational efficiency whilst maintaining quality standards.
The outbound dialler manager here at Betfair will be responsible for the day-to-day administration and monitoring of the predictive dialler system, including design, build and maintenance of campaigns, calling lists, filters, reports and list strategies.
As an experienced contact centre manager within a service environment, you’ll be adept at implementing best practice strategies.
The outbound dialler manager here at Betfair will be responsible for the day-to-day administration and monitoring of the predictive dialler system, including design, build and maintenance of campaigns, calling lists, filters, reports and list strategies.