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Plantronics Ltd

Interface Business Park
Binknoll Lane
Wootton Bassett
Wiltshire
SN4 8QQ
UNITED KINGDOM
+44 (0) 1793 848999
www.plantronics.co.uk
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Online Profile
Plantronics is at the heart of the modern contact centre. Our lightweight, comfortable and reliable headsets are backed up with world-class service and support programs. We deliver the best audio quality, enabling you to concentrate on providing the best customer service. Find out more at www.plantronics.com
Sales & Marketing Information - Directory
03 October 2011
Communication devices for Contact Centres
Contact Centre workers need robust, comfortable tools that can withstand constant daily use; as well as reduce background noise, protect against loud sounds and provide...
White Papers - Directory
03 October 2011
Acoustic Intelligence within the Contact Centre
With the right acoustic intelligence, Contact Centres can achieve the combination of shorter calls as well as improved customer service.
03 October 2011
Guide for Home Working for Contact Centres
Home working is already providing clear savings and business improvements. However, it should be planned well, with clear expectations set for all parties involved.
03 October 2011
Impact of Social Media on Customer Service
It’s important to train and trust your people to say the right thing, empowering them to solve customer issues across traditional and social media channels.
03 October 2011
Maximising Speech Impact within the Contact Centre
The right tone of voice is important for all Contact Centres; it enables you to lead a conversation, moving the customer towards a desired outcome.
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