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Eckoh UK Limited

Telford House
Corner Hall
Hemel Hempstead
Hertfordshire
HP3 9HN
UNITED KINGDOM
+44 (0) 8701 100200
+44 (0) 870 1107107
www.eckoh.com
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Online Profile
Eckoh's customer service solutions enable transactions, enquiries or payments to be processed using speech recognition and complementary services on the web and mobile. Our clients' costs are significantly reduced and agents are freed up to deal with more complex enquiries. Eckoh is a PCI DSS level one compliant service provider.
Press Releases
21 February 2011
Eckoh signs collaboration agreement with a Global Management Consultancy 21 February 2011
Eckoh, the UK’s leading developer of speech recognition solutions for customer contact centres, today announces the signing of a teaming agreement with a global management consulting, technology services and outsourcing company (the “Consultancy”), to collaborate in offering services to both parties’ clients and prospective customers.

The partnership, effective immediately,...
21 March 2011
Eckoh expands contract with Utilita Group 21 March 2011
Eckoh, the UK’s leading developer of speech recognition solutions for customer contact centres, is pleased to announce the expansion of its three-year contract with Utilita Group (“Utilita”), as announced by the Company on 6th September 2010, to include the provision of an additional payment capability using the mobile phone.
...
24 March 2011
Eckoh awarded One Star status in Best Companies Accreditation 2011 24 March 2011
Eckoh, the UK’s leading developer of speech recognition solutions for customer contact centres, is delighted to announce that it has achieved One Star status in the Best Companies Accreditation 2011, in recognition of the strength of the Company’s work practices and employee care.

This year 1,164 organisations applied for...
18 April 2011
Eckoh processes £2.5 million for Comic Relief 18 April 2011
Eckoh, the UK’s leading developer of speech recognition solutions for customer contact centres, is pleased to announce that it has processed £2.5 million in telephone donations for Comic Relief’s Red Nose Day 2011 campaign. This compares to £1.1m that Eckoh processed for the charity in 2010.

Eckoh has worked...
20 April 2011
Eckoh achieves contract renewal with O2 20 April 2011
Three-year extension of contract for provision of speech recognition and web-based services

Eckoh, the UK’s leading developer of speech recognition solutions for customer contact centres, announces the award of a three-year renewal of its contract with O2, the communications company, for the provision of services using a web-based solution...
06 June 2011
Eckoh appointed by NIE Energy to develop smartphone application 6 June 2011
Eckoh plc (AIM: ECK), the UK’s leading provider of customer service solutions using speech recognition, is delighted to announce it has been appointed by NIE Energy to develop a smartphone application. The smartphone application will enable customers to purchase electricity via their smartphone 24 hours a day, 7 days a...
11 July 2011
EckohPAY, a PCI DSS compliant payment solution for Renault & Nissan customers delivers business benefits 11 July 2011
EckohPAY proves an instant success, processing transactions worth £3.2 million in just 3 months

Eckoh plc (AIM: ECK), the UK’s leading provider of customer service solutions using speech recognition, is pleased to announce that the EckohPAY solution for RCI Financial Services, which was announced on 1 November 2010, has...
08 August 2011
Eckoh awarded two-year contract worth £0.5 million with a leading logistics organisation 8 August 2011
Eckoh plc (AIM: ECK), the UK’s leading provider of customer service solutions using speech recognition, is pleased to announce that a leading UK logistics organisation has signed a combined contract renewal for the provision of automated tracking and redelivery services.

Parcel tracking
The automated customer information line, provided by...
Product Information - Directory
01 August 2011
EckohPAY
Real-time, PCI DSS compliant phone, web, SMS and smartphone card payments
01 August 2011
EckohSECURE
Authenticate callers and customers using voice biometrics
01 August 2011
EckohID
Capture name and address information
01 August 2011
EckohLOCATE
Route calls efficiently and direct customers to store locations
01 August 2011
EckohASSIST
One number solutions with natural dialogue call steering and live agent assist
Sales & Marketing Information - Directory
01 August 2011
EckohOVERVIEW
An overview of the products and services provided by Eckoh
White Papers - Directory
02 August 2011
PCI DSS Compliance: It's not all talk
Protect your business from the financial cost of failing to secure payment card data by working with Eckoh a PCI DSS Compliant Service Provider
Product Category