FAQs

Why enter the European Call Centre and Customer Service Awards?

Here are some great reasons for entering, and possibly winning, a European Call Centre & Customer Service Awards in 2011:

1. Reflect on your success
Often in the busy environment of everyday business, achievements can be easily forgotten. Completing the entry form allows you to pause and consider what contributed to you and your team's success and where you can go from here.

2. Measure your performance
Entering the awards will assess the strength of your entry against others in your category. We represent the whole Call Centre and Customer Service Industry, so by entering the Awards you will be able to gauge how your business compares against the very best there is.

3. Positive PR
Being selected as a winner or finalist is a great achievement and a real opportunity to generate positive publicity for your business across all media.

4. Differentiate your business
What better way to make your business stand out than being an Award winner in Europe's most prestigious, cross-industry Awards programme? Demonstrate to your current and future customers, employees and competitors that yours is an exceptional business.

5. Celebrate your achievements
Celebrate you and your team's success by attending the Award Ceremony and Dinner and benefit from priority seating on the night. A fantastic event and opportunity to meet, greet and network with people from other successful businesses.