Recruitment consultants
If you are looking for a new direction in your career, going to a specialist for guidance is a good idea. There are several recuitment agencies that focus on contact centres, so take a look below at some of the specialists that can help in your job search.
Call centre recruitment consultants are listed here, specialising in call centre jobs, contact centre recruitment and contact centre jobs.
Cactus Search

Address: Cactus House, 30 Foregate Street, Worcester, Worcestershire. WR1 1DS
Tel: 0845 519 3310
Fax: 01905 330 787
Twitter: @cactussearch
Email: info@cactussearch.co.uk
Web: www.cactussearch.co.uk
Cactus Search is the UK’s leading provider of Management and Specialist professionals into the Contact Centre industry. Specialising in roles including Operations, Resource Planning, MI, Project Management, and Dialler, we offer a bespoke service to cater to your management and specialist recruitment needs. Our extensive experience as one of the most established providers to the industry means that our expertise is second to none; and our fully consultative service has caused us to be awarded contracts with some of the largest and most prestigious companies in the UK and internationally. After all, there’s nothing prickly about our approach to recruitment.
Talent Match

Address: Meriden Hall, Main Road, Meriden, Coventry. CV7 7PT
Tel: 0845 901 1905
Fax: 01905 330 787
Twitter: @talentmatchuk
Email: info@talent-match.co.uk
Web: www.talent-match.co.uk
Talent-Match is the easiest and most cost effective way to recruit front-line Call and Contact Centre staff. Our flat-fee recruitment model, combined with a specialist knowledge of the Call Centre industry, allows us to significantly reduce your cost-per-hire whilst allowing you to retain control of your resourcing strategy. Unlike an agency, Talent Match is designed to support your direct resourcing model, by using a number of channels to attract and screen the best agent-level candidates and providing a shortlist – all for a fixed flat fee. We’re here because recruitment is changing – and it’s time to adapt.
Artis Customer Contact
Artis Customer Contact
St Brandon's House, 29 Great George St, Bristol, BS1 5QT
www.artisrecruitment.co.uk
0117 920 0167
Part of the Artis Group, Artis Customer Contact is the new name in Senior & Executive Customer Contact recruitment.
Founded by seasoned recruitment professionals - with over 20 year's combined recruitment experience within the contact centre market - Artis is a specialist full-service Customer Contact recruitment consultancy working within the Call / Contact Centre and Customer Service markets. We operate nationally, placing both permanent and interim professionals.
We provide bespoke recruitment services - including executive search, advertising and selection - to help our clients recruit effectively at management and director level. We also offer tailored consultancy to those clients who want to improve their in-house recruitment & resourcing function.
Our consultants all offer extensive recruitment experience, gained within the Customer Contact market, giving you the confidence that your recruitment requirements are in safe hands.
We have an extensive database - and an even more extensive network of contacts - and we recruit for:
- Call / Contact Centre Director
- Customer Service Director
- Operations Director
- Head of Support Services / Resource Planning
- Call / Contact Centre Manager
- Customer Service Manager
- Operations Manager
- Workforce Planning
- MIS Analyst
- Trainer
- Team Leader
For more information please contact us or visit www.artisrecruitment.co.uk.
Artis Customer Contact... a breath of fresh air.
Bristol -
St Brandon's House
29 Great George St
Bristol BS1 5QT
Tel: 0117 920 0167
Fax: 0117 920 0072
Cardiff -
Sophia House
28 Cathedral Road
Cardiff CF11 9LJ
Tel: 02920 660 297
Fax: 02920 660 298
Blue Arrow
Blue Contact is an Executive division of the Blue Arrow Recruitment Group specialising in the placement of Contact Centre Professionals. Our highly skilled recruitment consultants are experts at identifying and attracting the highest calibre professionals to your organisation.
Being part of one of the UKs largest recruitment businesses with a national network of over 150 branches with the ability to command a leading presence in many key markets, yet create dedicated divisions which have that personal touch and expertise. In todays rapidly changing work environment, we ensure that our clients and candidates have access to the key skills they require to keep ahead of the competition.
Call Centre Connect
Call Centre Connect
Red Hill House, Hope Street, Saltney, Chester, CH4 8BU
www.CallCentreConnect.co.uk info@callcentreconnect.co.uk
0800 056 0667
Call Centre Connect is an innovative online resourcing solution designed specifically for the UK call centre industry and exclusively for agent and team manager roles.
Our service is developed and delivered by experienced call centre professionals with proven track records in call centre management, resourcing, learning and development.
The process adds signifcant value at a vastly reduced cost:
- No placement fees = reduce your cost per hire by 65 per cent
- Candidates pre-screened, trained and assessed
-
Recruitment by experienced call centre professionals
Call Centre Connect - Connecting Call Centre People
Contact Centre Recruit
CCR | Contact Centre Recruit
Bexley House, 77 High Street,
Bexley
Kent
DA5 1JX
www.ccr.uk.com
james.spencer@ccr.uk.com
01322 555 543
CCR currently offer UK wide permanent, contract and interim recruitment Services to our demanding and diverse customer base. We have always maintained a flexible approach and are constantly reviewing and tailoring our services to meet the needs of our clients.
Permanent recruitment
Our UK wide database allows us to deliver suitably matched candidates every time.
Executive search and selection
Senior appointments market covering both permanent and interim placements requiring confidential, highly focused and research driven style negotiations.
Contract and interim
Expertly qualified and well briefed resource delivery, within agreed time frames.
Preferred supplier
We are experienced in working with many UK Contact Centres as their preferred suppliers across many industry sectors.
Campaign solutions
Turnkey solutions including client co-branding, complete campaign set up and management through to appointment and statistical evaluation.
Ellis Fairbank
Ellis Fairbank
0161 828 0121
The most essential asset of any company is the people it employs. We believe that this important understanding, coupled with a constant striving to be the very best at what we do, is what has made Ellis Fairbank one of the most innovative and fastest growing recruitment brands in the UK (achieving 47th place in the UK Sunday Times Fast Track 100.
Ellis Fairbank is a market leader within the Business Services sector, managing campaigns across all related disciplines, from asset finance and leasing to management consultancy, document management and market research.
Hays Contact Centres
Hays Contact Centres
Summit House, 9-10 Windsor Place, Cardiff
www.hays.com/contactcentres
hays.contactcentres@hays.com
0800 716026
Hays Contact Centres is the UKs leading specialist recruitment consultancy specialising in call centre jobs and contact centre jobs at all levels. Whether you are looking for a permanent, interim or temporary position we should be your first point of contact.
Our specialist consultants are in regular communication with more call centre employers than any other consultancy helping us to offer the best opportunities. We currently recruit for a number of jobs across the UK within the following areas: Back Office Processing, Collections, Forecasting and Planning, Inbound Customer Service, Inbound Service & Sales, MI Analyst, Outbound Customer Service, Outbound Service & Sales. Our senior appointments division focuses on the provision of high quality management professionals in the following jobs: Coach, Operations Director, Operations Manager, Team Leader, Team Manager, Trainer.
For more information about the current opportunities in your area, click here to find out your nearest Hays Contact Centres office.



