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Our Sponsors

Thank you to all of our Sponsors who support the exhibition and conference. If you are interested in becoming a sponsor at the show, please contact Tristan Norman on tristan.norman@ubm.com.


Platinum Sponsor

Sage CRM Solutions At Sage, we live and breathe business every day. Through our people, business software, services and our partners, we’re passionate about helping companies of all sizes to overcome the day-to-day practicalities of running a business and achieve their ambitions. Our range of award-winning CRM software can help businesses acquire, retain and develop the profitable customer relationships they need to succeed.

Official Sponsors

AVAYA BT Working together
The BT and Avaya relationship, built originally on contact centre equipment and services, has entered a second successful decade. BT’s global networked IT and world-class professional services portfolio is complemented by the Avaya enterprise communications product suite to address customer's communications needs in more than 170 countries.  The relationship covers next generation contact centres, unified communications and services.
 
For more information please visit: www.avayabt.com. 

Jabra

 

Jabra is a global leader in audio devices for the contact centre, office and mobile markets.

Committed to developing solutions that provide an enhanced audio experience, outstanding comfort and robust build quality, Jabra solutions deliver the best in professional communications support to suit all sizes and types of organisations and users.

Contact centre staff greatly benefit from using Jabra corded and wireless headsets, as they allow them to multitask with maximum efficiency whilst complying with noise regulations and adapting to changing sound levels.

For further information please visit www.jabra.co.uk

Noble Systems Noble Systems is a global leader in contact centre technology solutions, providing innovative products since 1989. Tens of thousands of agents, at 4,000+ client installations worldwide conduct business using the award-winning Noble platform for inbound/outbound/blended communications. The scalable, integrated Noble Solution includes advanced ACD and predictive dialling; unified contact pressing for voice, email and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting and real-time reporting and management tools.  

RightNow
RightNow is a global provider of on demand customer experience solutions that help consumer-centric organizations deliver great customer experiences. RightNow CX , the customer experience suite, provides what an organisation needs to deliver exceptional customer experiences across the web, social networks, and contact centres, all delivered via the cloud. 

For more information please visit: www.rightnow.com. 

Siemens Siemens Enterprise Communications is a premier provider of enterprise communications solutions using open, standards-based architecture to unify communications and business applications.  Siemens provide advanced contact centre solutions helping some of the most successful enterprises deliver increased customer satisfaction and revenue opportunities through first contact resolution of multi-media and social media contacts.  

Sword Ciboodle

  

 Sword Ciboodle is a world leader in customer engagements and CRM software: award-winning, multi-channel technology which manages customer interactions from a centralised, web based architecture and provides the end-user with a 360-degreecustomer view. Sword Ciboodle's dynamic customer-centric solutions offer optimised and intuitive interfaces for agent, customer and manager alike.

vodafone
Vodafone delivers a unique portfolio of professional services and fixed and mobile technologies that will transform your call centres into true contact centres by seamlessly blending IP and traditional voice technologies over your existing communications infrastructure: email, web chat, voice calls and voice mail consolidated into virtual queues at an agent’s desktop. 
Our solutions have a significant impact on helping to reduce our customers’ operational costs, improve productivity and workflow, support collaboration and the flexible working requirements of their staff and above all improve customer service.