What is at the event for me?

With a fantastic range of features to give you a great event experience, this year’s Call Centre & Customer Management Expo will help you; source new products and services, learn about new and innovative best practice, all whilst having access to unrivalled networking opportunities.

If you're looking to research, compare or actually purchase a new product or service for your call centre or customer service operation, then 200 exhibitors on the showfloor should be just what you need!

With solutions covering technology, management services, social media, incentives and motivation, training & development and more, you'll be able to compare and contrast all the solutions and make an informed choice.

 View the full exhibitor list.

If you're looking to meet fellow industry practitioners and discuss ideas, then the Networking Bar is the place to catch up with existing acquaintances and make valuable new ones.

 Read more about who attends Call Centre & Customer Management Expo.

If education is your thing, you're going to be spoilt for choice...

For bite-sized product tasters across 4 theatres covering call centre technology, customer management technology, call centre and customer management services and the NEW social media theatre.

 View the timetable here.

Presented by industry experts, the keynote programme contains a mix of revolutionary customer management techniques and motivational thinking to address the most pressing issues the industry is facing today.

 Click here to view which keynote speakers have been confirmed so far.

In association with leading industry title, Call Centre Focus, the conference provides 24 insightful sessions packed full of case studies on everything from increasing shelf productivity to delivering a multi-channel experience.

Plus, this year there's a price freeze from 2010 prices and an Early Bird 'Buy One, Get One Free' offer until the 9th of September.

 Find out more....

As well as solutions, education and networking, there's even more! 

The Consultancy Clinic	Incentives & Motivation Area
Learning & Development Zone	Hosted Buyers Programme
Professional Planning Forum Clinics	The Top 50 Call Centres for Customer Service Summit
Next Door to eCommerce Expo	Alongside European Call Centre & Customer Service Awards