Why enter?
Over the past couple of years we’ve been talking to our customers and realise the pressure – both in terms of time and money – of entering two awards programmes that take place in such quick succession. Now you no longer have to choose.
As a result of merging the National Customer Service Awards and the European Call Centre Awards, the European Call Centre & Customer Service Awards offer a single platform to demonstrate customer service and contact centre excellence through a series of new and refreshed categories which cover everything from ‘Best Outsourcing Partnership’, and ‘Frontline Professional of the Year’ to ‘Best Online Customer Service'. Entries are encouraged from all sectors, and all companies, big or small.
The benefits of one single programme for the call centre and customer service industry include:
• Bringing together the whole of the customer service and customer contact industry in one place at one time, providing unrivalled networking opportunities.
• Enhanced opportunities to better showcase and celebrate excellence, networking, and team reward and recognition without the burden of additional time and cost associated with a second awards programme, allowing you more time for you to really focus on that all-important entry.
• Better representation of the industry as whole, as a result of newly developed categories available to enter. This is especially true for companies who provide customer service excellence as a result of seamless contact centre operations.
• Delivering one platform to celebrate excellence supports the industry at its most demanding time, because we know the awards calendar is already busy enough in the autumn!
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