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About the CCMA
The CCMA are delighted to be associated with this very important initiative, we believe that it is a thorough assessment of the best call centres operating in the UK today.
Ann-Marie Stagg, Chair, CCMA
Established in 1994 to promote the profession of call centre management the CCMA (UK) is an independent, not for profit organisation for Call Centre Managers, Supervisors and Team Managers funded by membership subscriptions. The CCMA is run on an unpaid, voluntary basis by an elected Board of call centre professionals who give up their own time to put something back into their industry and help to support others. There are around 500 CCMA members in the UK and our mission is to contribute to the continuous professional development of call centre managers and supervisors and to assist wherever we can in sourcing high quality training courses. Contact us by email:
keith.stagg@ccma.org.uk
or visit the website:
www.ccma.org.uk
CCMA (UK) 
