Top 50 Research Key Findings

In partnership with   Top-50-&-GfK

The Top 50 Companies for Customer Service research (carried out in partnership with GfK) key findings are now online and ready to download!

The results will not only show you what level the Top 50 Companies for Customer Service are performing at in relation to Social Media, E-Mail, Live Chat & Calls but they will also show you how you can improve your customer service offering.

The Top 50 Companies for Customer Service is a multi-channel benchmarking programme so expect a new infographic for each channel every two weeks. Check back here regularly to get your next infographic.

Simply fill out your details in order to gain access to the key findings in the form of infographics.


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