Partners


	Genesys The Top 50 Call Centres for Customer Service is proud to be sponsored by Genesys, an Alcatel-Lucent company. Genesys is the only company that focuses 100 per cent on software to manage customer interactions over the phone, web and in e-mail.

	Noble Systems Noble Systems is a global leader in unified customer contact technology solutions, providing innovative products since 1989.

	CCMA (UK) “The CCMA are delighted to be associated with this very important initiative, we believe that it is a thorough assessment of the best call centres operating in the UK today.” - Ann-Marie Stagg, Chair, CCMA

	Professional Planning Forum The Professional Planning Forum aims to promote best practice and professionalism within contact centres and to encourage people to learn from what works in other organisations.

	GfK NOP GfK NOP is a leading market research agency, providing business insight through cutting-edge quantitative and qualitative research surveys.

	Call Centre Focus The Top 50 Call Centres for Customer Service is CCF iniative - the UK’s leading magazine and website covering all aspects of the call centre industry.

	Customer Strategy Customer Strategy is a leading edge, agenda setting bi-monthly published magazine.

	Institute of Customer Service (ICS) The consistent provision of memorable customer service is the major differentiator of performance in the market today and will remain so in the future.

	The National Customer Service Awards The National Customer Service Awards celebrate the positive impact that excellent customer service has on both the consumer and businesses.

	The Society of Consumer Affairs Professionals (SOCAP) Socapie supports practitioners who are committed to the highest standards in the customer service industry. Improvement is that journey without end - a journey that Socap as an international organisation is involved with in many countries and with many companies and individuals.

	Travel Trade Gazette Travel Trade Gazette and ttglive.com are essential reading for anyone working in the travel industry.