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About SOCAPIE"Socapie supports practitioners who are committed to the highest standards in the customer service industry. Improvement is that journey without end - a journey that Socap as an international organisation is involved with in many countries and with many companies and individuals. All share one aim - improving service to the customers. The Top 50 Call Centres for Customer Service in 2009 event is a perfect fit with that aim and the values that go with it." Angie Court, Chair of the Board, The Society of Consumer Affairs Professionals in Europe (SOCAPIE) The Society of Consumer Affairs Professionals (SOCAP) is a not for profit organisation representing senior professionals working in the customer service industry. It promotes the exchange of ideas, expertise and opinions within the customer service industry and develop and encourage a higher professional profile for those working in customer service. There are now SOCAP organisations throughout the world including Australia, New Zealand, South Africa, Japan, Korea, Brazil and Canada. World-wide there are over 4,000 members. SOCAP in Europe came into existence in 2003 following the merger of SOCAP UK. SOCAP in Europe is unique in representing consumer affairs and customer service professionals throughout Europe. For more information visit www.socapie.eu |
THE SOCIETY OF CONSUMER AFFAIRS PROFESSIONALS IN EUROPE (SOCAPiE)
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