What is the Top 50 Companies for Customer Service?
The Top 50 gives you a true, outside in perspective of your contact centre performance against the very best in the UK, along with actionable recommendations.
How does it work?
- A true performance rating defined by real customers, your customers
- Ongoing support and collaboration from us and other members to help you boost your CSAT and NPS scores
- Detailed insight and report to guide you in enhancing your customer experience
- The only programme that gives you an overall performance rating across all customer service channels
Download or view our brochure online to find out more about the programme